Returns & Exchanges
At RICK RACK Textiles, we want you to be inspired by every purchase; however, if you are not satisfied, you may return eligible items within 30 days of delivery. Please note that cut-to-measure fabrics and patterns are final sale to ensure the quality and integrity of our inventory.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and details of the items you wish to return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the unused, unwashed items in their original packaging, ensuring all tags and labels remain attached.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.